Common questions about Knowlense, plan access, and the extension workflow.

This page covers the questions sellers ask most often before and after they start using Knowlense. The answers reflect how the product works today on the website and inside the extension.

What Knowlense does

These questions cover how Knowlense fits into a real TPT listing workflow.

What is Knowlense?

Knowlense is built for Teachers Pay Teachers sellers.

  • Use the extension to review live product pages.
  • Use the website to manage account, billing, and connected browsers.
  • Use features like SEO Health and AI Rewrite to improve listing decisions.

Who is Knowlense for?

It is a good fit if you want a clearer way to improve listings.

  • New sellers can use it to get products into better shape from the start.
  • Active sellers can use it to revisit older listings and tighten weak spots.

Do I need a paid plan to start using Knowlense?

No. You can start on the Free plan.

That gives you a way to use core SEO Health checks before deciding whether Premium fits your workflow.

Do I use Knowlense on the website or in the extension?

You use both.

  • The extension is where product-page work happens.
  • The website is where you manage account, subscription, and browser access.

Why do I use the extension and the website together?

They cover different parts of the same workflow.

  • The extension helps with listing review.
  • The website handles account, billing, and browser access.

Do I need to be on a TPT product page to use the extension?

Yes, if you want listing analysis.

The extension is designed to work on live TPT product pages so it can read the current listing before showing audit results and suggestions.

What does SEO Health review?

SEO Health reviews the current TPT product page and highlights the listing signals that matter most.

  • Title and description analysis
  • Subject and tag suggestions
  • Recommended Standards and Keyword Opportunities, depending on plan access

Free, trial, and Premium access

These answers reflect how plan access works today on the website and inside the extension.

What is included on the Free plan?

The Free plan keeps the core workflow simple.

  • SEO Health: up to 10 runs in each monthly cycle after the trial ends
  • A practical way to keep checking listings without upgrading right away

What happens during the 3-day trial?

The 3-day trial gives you a wider look at the extension before you decide to upgrade.

  • Access to more of the extension workflow
  • Limited AI Rewrite usage during the trial window

What happens after the 3-day trial ends?

If you do not upgrade, the account moves to the regular Free plan.

  • SEO Health stays available on its Free-plan limit.
  • Trial-only or Premium-only features stop being available.

When does my SEO Health limit reset?

It depends on where your account is in the plan cycle.

  • On the Free plan, SEO Health resets on its monthly cycle.
  • During the 3-day trial, the trial window rules apply instead of the regular Free monthly limit.

Are Recommended Standards and Keyword Opportunities included on Free?

No.

  • They are available during the 3-day trial.
  • They are also available on Premium plans.
  • After the trial ends, those sections stay locked on the Free plan.

What happens if a feature is locked on my plan?

If a feature is locked, it stays unavailable until the account has the right access.

On the Free plan, that means Premium-only sections do not become active unless the account is in trial or on Premium.

Will I still use up anything if a Premium feature is locked?

No. A locked Premium-only feature does not turn into active usage on a Free account.

If the feature is unavailable on your plan, it stays locked instead of being treated like a usable run.

How many AI Rewrite requests are included?

  • 3-day trial: up to 5 AI Rewrite requests
  • Premium Monthly: up to 100 AI Rewrite requests per month
  • Premium Yearly: up to 300 AI Rewrite requests per month

What changes when I upgrade to Premium?

Premium is for sellers who want the fuller workflow without stopping at Free-plan limits.

  • Unlimited SEO Health
  • Broader access to standards, keyword, and rewrite workflows

Can I manage or cancel my subscription from the dashboard?

Yes. Subscription changes are managed from the dashboard on the website.

That keeps billing and account controls separate from the product editing flow in the extension.

Using the browser extension

These are the questions sellers usually ask once they start working on live TPT pages.

Which browsers does the Knowlense extension support?

Knowlense currently supports Chrome and Edge.

The public site links directly to the install flow for both browsers.

How do I connect the extension to my account?

  • Sign in on the website.
  • Start the connection flow from the extension.
  • Once the browser session is approved, the extension is ready to use on that browser.

Can I use Knowlense on more than one browser?

Yes, as long as each browser session is connected to your account.

You can review and manage connected browsers from the dashboard.

What should I do if the extension says it is not connected?

  • Check the dashboard account section.
  • Review your connected browser sessions.
  • If that browser is no longer approved, reconnect it from the extension and sign in again if needed.

Does Knowlense edit my TPT listing automatically?

No. You stay in control of the listing.

Knowlense gives you analysis and suggestions, but you decide which subject, tag, keyword, or rewrite suggestion to use.

Does Knowlense publish changes to my listing for me?

No.

It helps you review the listing and decide what to improve, but it does not publish product changes for you.

How should I use subject and tag suggestions?

Use them as guidance, not as something you need to apply automatically.

They help you review whether your current subjects and tags still match the product clearly.

Should I apply every subject, tag, or keyword suggestion?

No.

  • Keep the suggestions that clearly fit the product.
  • Skip the ones that do not improve the listing.

How should I use AI Rewrite results?

  • Use AI Rewrite as a starting point.
  • Keep the wording that fits the product.
  • Edit the rest before updating your listing.

Where do I manage password, account details, and connected browsers?

Those settings live in the dashboard on the website.

The extension is focused on product-page work, while the website handles account security, subscription, and browser access.

What should I do if the extension is connected to the wrong browser session?

  • Open the dashboard and remove that connected browser session.
  • Or disconnect that browser directly from the extension.
  • Then reconnect it to the correct account.

Use the dashboard for account issues and contact support when something needs attention.

If your question is account-specific, start in the dashboard. If you need help with billing, connected browsers, access, or the extension connection flow, contact support and include the browser and plan you are using.